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Overview

The Cal.com app allows your agent to seamlessly integrate with Cal.com’s scheduling platform, enabling real-time appointment booking and calendar management during conversations. This integration is perfect for scheduling meetings, consultations, and follow-up calls directly through your agent.

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How to configure Cal.com

Step 1: Navigate to the Cal.com app In your Strada dashboard, navigate to the Apps section in the left sidebar, then locate and click on Cal.com to begin the configuration process. Step 2: Initiate the connection Click the Connect button to open the Cal.com configuration dialog. Step 3: Enter your API credentials Provide your Cal.com API credentials: Cal.com Configuration
  • API Key: Your Cal.com API key from your account settings
  • Event Link: Your Cal.com event link
Step 4: Verify the connection Once you’ve entered your credentials, click Connect to test the connection and save your configuration. Strada will verify that it can successfully connect to your Cal.com account.

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Available Cal.com Actions

Once connected, your agent can perform the following actions:

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During Calls (In-Call Actions)

  • Get Available Slots - Retrieve available time slots from Cal.com calendars during calls
  • Create Meeting - Book and confirm appointments through Cal.com during conversations
See the In-Call Actions documentation for detailed information on configuring Cal.com actions.

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Cal.com Permissions

The Cal.com integration requires the following permissions:
  • Read calendars: Access to view your available time slots and existing bookings
  • Create bookings: Permission to schedule new appointments on your behalf
  • Read user profile: Access to your basic profile information for booking purposes
You can review and manage these permissions within your Cal.com account settings under Settings → API Keys.

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Security Best Practices

  • Keep your Cal.com API key secure and never share it publicly
  • Regularly rotate your API keys for enhanced security
  • Monitor your Cal.com bookings to verify proper usage
  • Disconnect the integration if it’s no longer needed
  • Keep your Cal.com account secured with strong passwords and two-factor authentication