- Quick integration with just a few lines of JavaScript
- Dynamic user data injection via
metadata(analytics) andagentVariables(conversations) - Programmatic control over widget state (opening, closing, switching between agents)
- Event-driven architecture for monitoring widget lifecycle
- JWT-based authentication for verified user identities
- Full theme customization through your organization settings
Resources
- To begin, check out the Web SDK Quick Start Guide.
- For a comprehensive list of settings and actions, check out the Web SDK Reference.