Test Numbers

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Overview

Test numbers let you designate specific phone numbers for testing. Any call made to or from a test number is automatically tagged with a Test badge in your Conversations page, making it easy to separate test calls from real ones.

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Adding a Test Number

Click Add Test Number in the top-right corner to open the dialog.

• Phone Number - Enter the number in E.164 format (e.g., +18478903232)
• Label - A required name to help you identify the number (e.g., “QA Team Phone”)

Click Add to save. The phone number will appear in the table immediately.

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Managing Test Numbers

The table displays all configured test numbers with their phone number and label. To remove a test number, click the delete button on its row and confirm the deletion.

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How Test Numbers Work

Once a number is added, any inbound or outbound call involving that number is automatically labeled as a test conversation. On the Conversations page, you can use the Test quick filter to toggle between showing only test conversations or all conversations including tests. The filter drawer also provides a Test option for more control.