Publishing & Versions

Strada uses a draft/publish model for agents. Changes you make in the Conversation Flow editor are saved as a draft first, then published to go live. Every publish creates a new version, giving you a full history of changes with the ability to compare and revert.

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Save Draft

As you edit your agent’s conversation flow, persona, variables, voice, and other settings, those changes exist only in the editor. Click Save Draft to persist them.

• The button appears in the top-right of the Conversation Flow editor
• If you have unsaved changes, an “Unsaved changes” label appears next to the save button
• Saving a draft does not affect the live agent - callers and chat users continue to interact with the last published version

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Publish

Once your draft is saved, click Publish to make it live. Publishing:

• Deploys all saved changes to the live agent immediately
• Creates a new version in the version history
• Resets the draft state (draft and published are now identical)

The Publish button is only enabled when the draft has been saved and contains changes that differ from the current published version.

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Version History

Access version history by clicking the Versions button in the Conversation Flow editor. The Versions page shows a resizable split view:

• Right panel - A list of all published versions, ordered newest to oldest, each showing a timestamp
• Left panel - A detailed diff comparing two versions

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Comparing Versions

By default, the diff compares your current draft against the selected version. If no draft changes exist, it compares the latest published version against the selected version. The diff is organized into sections that match the Conversation Flow editor:

• Persona & Objective - Changes to the agent’s persona and objective
• Conversation Flow - Added, removed, or modified nodes
• Advanced Rules - Changes to advanced rules (shared, call-only, and chat-only)
• Configuration - Knowledge base, voicemail, dial keypad, and interactive component changes
• Voice - Voice selection, speed, and background sound changes
• Variables & Analysis - Variable definitions, secure metadata keys, and call analysis settings
• Actions - Workflow configuration and action setting changes

Each section collapses when there are no changes, so you can quickly scan what’s different.

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Reverting to a Previous Version

Select any version from the list and click Revert to this version at the bottom of the diff panel. This restores and publishes all agent settings from that version immediately.