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These are actions that are triggered after the call attempt has ended. Post-call actions allow you to automate follow-up tasks, data processing, and integrations based on the call outcome.

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App Specific Post-Call Actions

Strada provides first-party integration with specific applications to make integrations easy and native. Depending on the integrations that are configured, different built-in actions are available. Each action will be associated to a connection and will have a different number of inputs that may need to be configured.

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Webhooks

Send Webhook - Adding a webhook allows you to trigger a workflow (e.g. Zapier, GHL) or hit an internal service (e.g. save call information to your internal systems). webhook Define the URL for your destination and Strada will send a POST request with the call information within the body.
For enhanced security, we recommend adding a secret. This secret can be verified within a X-Strada-Secret header in the POST request.

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HubSpot

Log Call Activity - Automatically log call activities in HubSpot CRM. Log Call

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Agency Zoom

Update Contact - Update contact information in Agency Zoom.

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Salesforce

The Salesforce integration provides multiple post-call capabilities: Log a Call - Record call details in Salesforce activity history. Update Lead - Update lead information in Salesforce. Update Campaign Member - Update campaign member status in Salesforce.
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