Phone Numbers

You can easily import your own Twilio numbers. Simply navigate to the Phone Numbers section in the app and proceed to configure a Twilio number.

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Trusted Calling with Twilio

The following settings can be enabled in your Twilio account to improve the trust of your number and ultimately improve answer rates.

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CallerID Name (CNAM) Registration

Your display name will appear on your customers landlines and mobile phone when enabled by the subscriber. Instructions here.

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SHAKEN/STIR Trusted Calling

Marks your calls as low risk. SHAKEN/STIR A-level attestation. Instructions here

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Voice Integrity registration

Registers your numbers with carrier’s analytic vendors Verizon (TNS), T-Mobile (First Orion), and AT&T (Hiya) to remediate negative reputation. Instructions here

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Branded Calling ($$)

Increases answer rates by allowing you to display your business’s name on the called party’s cell phone (Twilio charges per minute for this). Instructions here