Introduction

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What is Strada?

Strada is the AI front office for Insurance. Build, test, and deploy voice agents that handle your calls with natural language understanding, real-time actions, and seamless integrations.

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Core Features

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🤖 Voice Agents

Create AI agents with natural conversation abilities, custom voices, and intelligent call handling. Build agents that understand context, handle multi-turn conversations, and respond naturally to customer needs.

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📞 Call Management

Access complete call history with transcripts, recordings, and extracted conversation data. Filter by agent, outcome, campaign, or custom variables to analyze performance and identify trends.

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🚀 Campaign Orchestration

Launch and manage outbound campaigns with scheduling, contact lists, and progress tracking. Organize calling efforts, assign agents, and monitor completion status across multiple initiatives.

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⚡ Workflow Automation

Automate post-call actions with CRM updates, notifications, and custom integrations. Build workflows that trigger based on call outcomes to streamline follow-up processes.

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📊 Advanced Analytics

Track connection rates, resolution rates, and call duration across all agents and campaigns. Create custom SQL-based charts to visualize any metric and export data for external reporting.

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🔌 Deep Integrations

Connect to CRM systems (HubSpot, Salesforce, AgencyZoom), communication tools (Gmail, Slack, Twilio), scheduling platforms (Cal.com), and support systems (Zendesk). Build custom integrations with webhooks and REST APIs.