Authorizations
API Key authentication
Path Parameters
ID of the agent to list chats for
Response
Successfully retrieved chats
curl --request GET \
--url https://api.getstrada.com/api/agents/{agentId}/chats \
--header 'Authorization: Bearer <token>'{
"chats": [
{
"chatId": "chat_123abc",
"agentId": "agent_456def",
"customerUniqueId": "customer_789ghi",
"createdAt": "2024-01-15T10:30:00Z",
"status": "active",
"summary": "Customer inquired about order status and received tracking information",
"transcript": {
"messages": [
{
"role": "user",
"content": "Hello, I need help with my order",
"createdAt": "2024-01-15T10:30:00Z"
},
{
"role": "bot",
"content": "I'd be happy to help you with your order. Could you please provide your order number?",
"createdAt": "2024-01-15T10:30:05Z"
},
{
"role": "user",
"content": "It's ORD-12345",
"createdAt": "2024-01-15T10:30:20Z"
},
{
"role": "tool",
"toolCallId": "call_123abc",
"toolName": "getOrderStatus",
"toolArguments": "{\"orderId\":\"ORD-12345\"}",
"toolResult": "{\"status\":\"shipped\",\"trackingNumber\":\"TRK-789\"}",
"createdAt": "2024-01-15T10:30:25Z"
},
{
"role": "bot",
"content": "Your order has been shipped! The tracking number is TRK-789.",
"createdAt": "2024-01-15T10:30:30Z"
},
{
"role": "agent",
"content": "I can help you further with that",
"agentName": "John Smith",
"createdAt": "2024-01-15T10:35:10Z"
}
]
},
"chatVariables": {
"customerId": "12345",
"source": "website"
}
}
]
}Retrieve a list of chats for the specified agent with optional filters
curl --request GET \
--url https://api.getstrada.com/api/agents/{agentId}/chats \
--header 'Authorization: Bearer <token>'{
"chats": [
{
"chatId": "chat_123abc",
"agentId": "agent_456def",
"customerUniqueId": "customer_789ghi",
"createdAt": "2024-01-15T10:30:00Z",
"status": "active",
"summary": "Customer inquired about order status and received tracking information",
"transcript": {
"messages": [
{
"role": "user",
"content": "Hello, I need help with my order",
"createdAt": "2024-01-15T10:30:00Z"
},
{
"role": "bot",
"content": "I'd be happy to help you with your order. Could you please provide your order number?",
"createdAt": "2024-01-15T10:30:05Z"
},
{
"role": "user",
"content": "It's ORD-12345",
"createdAt": "2024-01-15T10:30:20Z"
},
{
"role": "tool",
"toolCallId": "call_123abc",
"toolName": "getOrderStatus",
"toolArguments": "{\"orderId\":\"ORD-12345\"}",
"toolResult": "{\"status\":\"shipped\",\"trackingNumber\":\"TRK-789\"}",
"createdAt": "2024-01-15T10:30:25Z"
},
{
"role": "bot",
"content": "Your order has been shipped! The tracking number is TRK-789.",
"createdAt": "2024-01-15T10:30:30Z"
},
{
"role": "agent",
"content": "I can help you further with that",
"agentName": "John Smith",
"createdAt": "2024-01-15T10:35:10Z"
}
]
},
"chatVariables": {
"customerId": "12345",
"source": "website"
}
}
]
}API Key authentication
ID of the agent to list chats for
Show child attributes
Successfully retrieved chats
Show child attributes
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