> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getstrada.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Simulation Templates

> Create reusable scenarios and personas for agent simulations

Simulation Templates let you define reusable test scenarios and caller personas that can be imported when creating [simulations](/building/simulations). Templates are organization-wide and save time when the same patterns apply across multiple agents.

Navigate to **Settings > QA & Testing > Simulation Templates** to manage your templates.

***

## Simulation Templates

The first tab manages reusable scenario definitions. Each template captures the core of a simulation without agent-specific details.

### Creating a Template

Click **Create Simulation Template** to open the editor:

* **Template Name** - A descriptive name (e.g., "Customer Support - Billing Issues"). Max 100 characters.
* **Intent Goal** - What the conversation should accomplish. Be specific about the desired outcome.
* **Success Criteria** - How to measure success, with one criterion per line.

### Using Templates

When creating a simulation on an agent's [Simulations](/building/simulations) tab, click **Import from Template** to browse available templates. Selecting a template pre-fills the simulation name, intent goal, and success criteria. You can edit all fields after import.

Templates are **copied** into the simulation at creation time. Editing a template later does not affect simulations that already imported it.

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## Persona Templates

The second tab manages reusable caller profiles that simulate different user types.

### Creating a Persona

Click **Create Custom Persona** to open the editor:

* **Persona Name** - A descriptive name (e.g., "Frustrated Customer"). Max 100 characters.
* **Description** - Background and situation for this caller. Max 500 characters.
* **Personality Traits** - Comma-separated traits (e.g., "impatient, analytical, budget-conscious").
* **Communication Style** - How this persona communicates. Options: direct, polite, casual, formal, aggressive, patient, or technical.

### Using Personas

When creating or editing an agent simulation, click **Import from Template** under the Personas section to browse persona templates. Click a persona to add it to the simulation. Multiple personas can be added to test how your agent handles different caller types.

Like simulation templates, personas are copied at import time.

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## Security Templates

Three pre-built security templates are available when creating simulations on an agent's [Simulations](/building/simulations) tab via **Import from Template**:

* **Self-Harm Prevention** - Tests recognition and response to self-harm indicators
* **Prompt Injection Defense** - Tests resistance to prompt injection and role manipulation
* **Conversation Divergence Control** - Tests ability to keep conversations on-topic

Security templates appear in the import modal under a separate **Security** section and are not managed on this page.

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## Managing Templates

Both simulation and persona templates support:

* **Clone** - Duplicate a template to create a variation
* **Edit** - Modify any field on an existing template
* **Delete** - Remove a template (does not affect simulations that already imported it)