> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getstrada.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Use Strada to transform how your customers interact with your business

## What is Strada?

Strada is the AI front office for Insurance across voice, chat, and email. Build, test, and deploy agents that handle your conversations with natural language understanding, real-time actions, and seamless integrations.

## Core Features

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### 🤖 Agents

Create AI agents with natural conversation abilities, custom voices, and intelligent call handling. Build agents that understand context, handle multi-turn conversations, and respond naturally to customer needs across all mediums.

### 📞 Conversation Management

Access complete call, chat, and email history with transcripts, recordings, and extracted conversation data. Filter by agent, outcome, campaign, or custom variables to analyze performance and identify trends.

### 🚀 Campaign Orchestration

Launch and manage outbound campaigns with scheduling, contact lists, and progress tracking. Organize efforts, assign agents, and monitor completion status across multiple initiatives.

### ⚡ Workflow Automation

Automate post-conversation and in-conversation actions with CRM updates, notifications, and custom integrations. Build workflows that trigger based on call outcomes to streamline follow-up processes.

### 📊 Advanced Analytics

Track connection rates, resolution rates, and conversation durations across all agents and campaigns. Create custom SQL-based charts to visualize any metric and export data for external reporting.

### 🔌 Deep Integrations

Connect to CRM systems (HubSpot, Salesforce, AgencyZoom), communication tools (Gmail, Slack, Twilio), scheduling platforms (Cal.com), and support systems (Zendesk). Build custom integrations with webhooks and REST APIs.

<Note>
  Navigate through the docs using the same structure you see in the Strada platform. Each section corresponds
  directly to dashboard pages for seamless learning.
</Note>